Support

Stuck on a level, found a bug or lost your progress? Write to us and a real person on our small team will read it.

hello@conicstudios.com

When you report a bug, please include

Your phone model and its iOS or Android version
The level you were on and what you were doing
A screenshot or short screen recording, if you can

Common questions

Is Not Your Boo free?

Yes. The game is free to download and play.

How do I play?

Slide one finger to move the girl and dodge the ghosts. Slap a ghost to break his heart, collect stars and coins, and use powers like the Rejection Letter, Selfie Flash, Shield and Bestie when the crowd gets thick.

My progress disappeared. Can I get it back?

Progress is saved on your device. If you deleted the app or switched phones, it may not come back. Email us with your phone model and roughly how far you got, and we will see what we can do.

The game crashes or freezes.

Close the game fully and open it again, then check for an update in the App Store or Google Play. If it keeps happening, send us your phone model, OS version and what you were doing when it crashed.

I bought something but didn't get it.

Close the game fully and open it again. If the item still isn't there, use "Restore purchases" in the game's shop. If that doesn't work, email us your receipt from the App Store or Google Play and we will sort it out.

How do I get a refund?

Refunds are handled by the store you bought from. On iPhone, go to reportaproblem.apple.com. On Android, open Google Play › Profile › Payments & subscriptions › Budget & history.

How do I change my name or leave the leaderboard?

Write to us with your current player name and we will change it or remove you from the rankings.

How do I delete my data?

Email us with the subject "Delete my data". You can read more in our Privacy Policy.